Acceptable Use Policy

1. Introduction and Purpose

PsyData Labs L.L.C. ("PDL", "we", "us", or "our") is committed to maintaining the highest ethical, legal, and operational standards. This Acceptable Use Policy ("AUP") governs the access and use of PDL's services, application programming interfaces (APIs), software, systems, data, and websites (collectively, the "Services"). By accessing or using our Services, all users—including customers, partners, researchers, employees, and third-party vendors (collectively, "Users")—agree to comply with this AUP. Our goal is to foster a safe, equitable, and secure ecosystem for behavioral telemetry, psychological signals, and artificial intelligence (AI) processing.

2. General Restrictions and Prohibited Conduct

Users must not use the Services for any unlawful, abusive, or unauthorized purposes. Prohibited conduct includes, but is not limited to:

• Illegal Activity: Violating any applicable local, state, national, or international laws or regulations, including those governing data privacy (e.g., GDPR, CCPA/CPRA, NY SHIELD Act) and intellectual property.
• Malicious Actions: Distributing viruses, malware, trojan horses, ransomware, or other harmful computer code.
• Security Circumvention: Attempting to probe, scan, or test the vulnerability of PDL systems or networks, or breaching any security or authentication measures without express written consent.
• Harassment and Harm: Engaging in activities that threaten, incite violence, harass, defame, or otherwise cause harm to any individual or group.
• Spam and Phishing: Sending unsolicited communications, phishing, or engaging in unauthorized scraping or data harvesting.

3. AI and Automated Processing Ethics

Given the sensitive nature of our data models and AI-driven inferences, PDL strictly enforces the following rules regarding artificial intelligence, machine learning, and algorithmic processing:

• Prohibition on Unlawful Discrimination via AI: Users are strictly forbidden from using PDL models or outputs (Inference Outputs or D-INF) to unlawfully discriminate against individuals or groups based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, or any other legally protected characteristic. Disparate impact threshold breaches must be immediately reported and remediated.
• Automated Decision-Making Restrictions: Fully automated denial of essential services, employment opportunities, housing, credit, or insurance decisions based on PDL Inference Outputs (D-INF) is strictly prohibited. All high-stakes decisions must incorporate rigorous human review and Human-in-the-Loop (HITL) oversight.
• High-Risk Psychological Profiles (H-RP): Generating or utilizing High-Risk Psychological Profiles requires explicit HITL sign-off, documented justification, and a clear, documented appeal path for affected data subjects.
• Synthetic Data Requirements: Any synthetic data generated or used in training that relies on PDL behavioral or psychological sets must be mathematically watermarked. It must also be explicitly excluded from production decision-making unless subjected to independent risk review.

4. Clinical and Psychological Data Constraints

PDL processes nuanced Behavioral Data (D-BEH) and Psychological Signals (D-PSY). To prevent harm and misuse, Users must adhere to the following limitations:

• Ban on Unapproved Clinical Diagnoses: Our Services are not a substitute for professional medical or psychiatric evaluation. Users are strictly prohibited from using PDL signals, behavioral data, or AI inferences to render unapproved clinical diagnoses, issue medical triage decisions, or dictate medical treatment without appropriate regulatory clearance (e.g., FDA approval) and medical supervision.
• Advertising Targeting Ban: Raw Psychological Signals (D-PSY) and sensitive mental state inferences shall not, under any circumstances, be utilized for programmatic advertising, ad targeting, or direct marketing purposes.
• Repurposing Restrictions: Repurposing behavioral logs for secondary research or applications is forbidden unless supported by explicit data subject consent or a newly documented, compatible lawful basis for processing.

5. System Integrity and Rate Limits

To ensure the availability, resilience, and reliability of the Services for all users, PDL actively monitors system load and usage. Users must respect our operational guardrails:

• Enforcement of Rate Limits: Users must not exceed the API and system rate limits defined in their specific service tier or Master Service Agreement. Automated requests must implement proper back-off and retry logic. PDL reserves the right to throttle, temporarily suspend, or terminate access for accounts that persistently exceed reasonable query volumes or attempt to perform denial-of-service (DoS) attacks.
• Data Egress and Exfiltration: Attempting to perform unauthorized mass data extraction or bypassing Data Loss Prevention (DLP) proxies is a severe violation. Egress anomalies exceeding established thresholds will trigger automatic access suspension.

6. Enforcement, Suspension, and Termination

PDL actively monitors compliance with this Acceptable Use Policy. Any suspected violations will result in an immediate investigation, typically commencing within five (5) business days.

• Corrective Actions: Substantiated violations may result in immediate remediation demands, temporary suspension of Services, or permanent revocation of access.
• Contractual Termination: Severe or repeated breaches will lead to the termination of the User’s contract or Master Service Agreement.
• Law Enforcement Notification: Where violations constitute criminal behavior or pose an imminent threat to public safety, PDL will fully cooperate with law enforcement and regulatory authorities.

7. Reporting Violations

We encourage a culture of transparency and accountability. If you become aware of any violation of this AUP, including suspected AI bias or unauthorized use of psychological data, you must promptly report it to the PDL Compliance and Security team. Employees are protected under the PDL Whistleblower Policy against retaliation for good-faith reporting.

8. Policy Modifications

PDL reserves the right to update or modify this Acceptable Use Policy at any time to reflect changes in technology, industry best practices, and regulatory requirements (e.g., the EU AI Act, NIST AI RMF). Continued use of the Services following any updates constitutes acceptance of the revised policy.